My office has filed a civil lawsuit against Wells Fargo, alleging the company has victimized consumers by opening customer accounts, and issuing credit cards, without authorization–then failing to inform customers of the alleged misuse of their personal information or to refund fees for unwanted services.

Consumers should be entitled to expect that major financial institutions would treat them fairly. Our lawsuit alleges that in Wells Fargo’s push for growth, the bank often elevated profit over its customers’ legal rights.

Standing-up for consumers is a major focus of my administration and I need your help. If you are a Wells Fargo customer please review your accounts and answer the following:

* Have unauthorized accounts been opened in your name?
* Have accounts you’ve closed stayed open?
* Have you received debit or credit cards you didn’t request?
* Has a line of credit been opened that you didn’t ask for?
* Have you been charged fees for any of these unauthorized activities?

If you find discrepancies please contact our dedicated hotline at 213-978-3393.